We are committed to creating value for clients by building strong relationships, providing quality advice and delivering an excellent service. 

Our mission

Our central philosophy is to provide an excellent service, across a broad range of activities, with an over - riding emphasis on personal contact. We understand businesses and the personal ambitions of their stakeholders – we understand the motivation of our private clients; we are a practice with purpose.

Our aim is to Create Value for Clients – we can only achieve this if we invest in working closely with them and in developing effective relationships. Whilst we bring to this our core professional values of excellence, teamwork, innovation and integrity, above all it is our enthusiasm for helping clients that helps us succeed.

Our values

• Winning together
  It is not enough just to win, it is the collaborative effort of working as a team that makes it special for Chantrey Vellacott DFK.
• Never letting clients down
  We deliver on our promises. We do not tolerate behaviours that compromise client relationships.
• Supporting each other through thick and thin
  We learn from our mistakes and encourage each other to test ourselves every day
• Creating a great place to work
  Our collegiate approach and understanding of an individual’s need for flexibility, challenge and choice makes Chantrey Vellacott DFK a special place to work

Client charter

We value our clients and believe that they are entitled to receive the highest quality of service from our partners and staff.

As a key part of our commitment to delivering this service to our clients, we have developed a Client Charter that sets out the standards against which we consider our service delivery should be measured.

The charter is an expression of our will to help our clients succeed. It is underpinned by systems, procedures and performance measures.

An important part of our performance measurement is evaluation by external independent third party organisations.  We are an Investor in People and have gained ISO 9001:2000 for the provision of internal audit and risk management services.

To view our client charter in full, please click here.