We value our clients and believe that they are entitled to receive the highest quality of service from our partners and staff.
As a key part of our commitment to delivering this service to our clients, we have developed a Client Charter that sets out the standards against which we consider our service delivery should be measured.
The Charter is not simply a glossy document; it is an expression of our will to help our clients succeed. It is underpinned by systems, procedures and performance measures.
An important part of our performance measurement is evaluation by external independent third party organisations. We are an Investor in People and have gained ISO 9001:2000 for the provision of internal audit and risk management services.